T's and C's

 

Terms and Conditions:

-Your Wedding Your Look (YWYL) is a wedding make-up artist and hair stylist  booking agency. 

-YWYL will manage all aspects of your wedding booking, initial deposit payment and any specific enquiries.  

-Stylists are freelance and not YWYL employees. They are independent of YWYL once a booking has been made. 

-All stylists will have their own insurance.

 

The Booking Process:

-Enquiries can be made through this web-site, via email, or telephone.

-YWYL will then provide you with a quote and stylist’s availability. 

-To secure your booking, a non-refundable booking fee of £50 is payable. 

-This payment will be redeemable against any wedding booked with us.

-YWYL will provide a confirmation of your booking summary, together with a receipt of your deposit. 

-Please check your booking summary and notify YWYL, as soon as possible of any errors, but no later than 7 days of receipt of your booking summary.

-Please note that all bookings remain unconfirmed until the deposit has been paid, and has been confirmed in writing by YWYL. 

 

Payment:

-The wedding deposit can be paid via PayPal or by a direct bank transfer.

-The trial is payable to the stylist on the day of the trial or before (as arranged directly with the stylist) 

-The balance is payable to the stylist no later than 14 days before the wedding day.

-All Prices are final at the time of booking.

-For weddings outside the UK, the balance payment must be paid and cleared before the stylist leaves the country. 

-The Booking’s Team must agree all details, including travel & accommodation, prior to departure.

 

Changes to Bookings:

-Any change to a booking or trial should be notified to YWYL as soon as possible. This includes dates, number of people and location. 

-If an additional trial is required, the full trial fee will be applied.

-The wedding deposit is non refundable.

 

Cancellation Fees:

-Any cancellation must be confirmed in writing.

-If the wedding or part of the booking is cancelled within 14 days of the wedding date, the balance is payable in full. 

-The wedding deposit is non-refundable. 

-If a booked wedding is cancelled after the trial, any fees and travel money paid to the stylist are non-refundable.

-In exceptional circumstances a YWYL stylist may need to cancel a booking. In this unlikely event, an alternative stylist will be supplied or YWYL will refund any deposit or fees that have been paid to YWYL.

 

Change of trial date: 

-An alternative date will be found as decided between you and the stylist.

 

Changes of number of people at the trial: 

-Any changes to the number of people having a trial must be notified to YWYL and to the stylist booked to do the  trial.

-A new price quotation will be sent and confirmed.

 

Change of wedding date: 

-If there is a change to the wedding date, the original stylist cannot be guaranteed. In the event that the original stylist is unavailable, YWYL will find an alternative stylist. Please note: if an additional trial is required, the full trial fee will be applied.

 

Changes to the number of bridal party: 

-A new price will be calculated to reflect this.

 

Change of location: 

-If the wedding location changes dramatically, we reserve the right to send a different stylist, or if another stylist cannot be found, we reserve the right to cancel the booking.

 

Miscellaneous:

-Pictures and video footage taken during the trial or wedding may be used for promotion or demonstration purposes by YourWeddingYourLook

-Smoking whilst a stylist is working is not permitted. 

-In the event that a customer is rude or aggressive, YWYL stylists reserve the right to refuse to work. The usual cancellation policy will apply.

 

We aim to give the utmost customer service and to make sure that all bookings are dealt with care and consideration.

Any changes to any term or condition, is at the sole discretion of YWYL. 

 

 

    ©  Copyright 2019   YourWeddingYourLook 

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